Website SATHAPANA Limited Myanmar
Report to: Front-office Unit Manager
Performing his/her tasks and duties within the scope described herein closely with front-office unit officers and is directed by a front-office unit manager. The assistant plays basic roles in implementing procedures, guidelines, circulars, and providing technical supports to branches.
DUTIES AND RESPONSIBILITIES
Branch Operations Support
- Provide sufficient technical support on system practice on-site and online.
- Offer appropriate supports and clear instruction on implementing operations procedures, guidelines to service counter staff.
- Take on missions to help branch operations when necessary and to organize operations workflow at newly established branches and existing branches as required.
- Provide solutions to service’s problems and issues.
- Ensure the smoothness in daily close of branch operations.
Service and Product Development
- Participate in new product research as needed.
- Take part in new product or service development and system testing and implementation.
- Constantly improve skills and knowledge to cope with the company’s expansion.
- Help the unit manager to identify training needs for service counter team.
Reporting and Others
- Report verbally or in writing to the unit manager about incidents or issues.
- Perform other tasks as required by managers
QUALIFICATIONS AND REQUIREMENTS:
- At least Bachelor’s degree in accounting, finance, banking, or business administration
- Other Bachelor’s degree with diplomas or certificates in the related fields.
- Proficient in Myanmar Language
- Being able to communicate in English is preferable.
Practical Experiences and Skills
- Experiences in financial or banking in industry
- Experiences in any multi-branch company
- Good skill in Microsoft Word, Excel, and PowerPoint
- Knowledge of any financial or banking computerized systems
- Good at teamwork and interpersonal skill
- Good problem-solving skill
- Be well-organized and a good starter
Emotional and Physical Demands
- Good emotional quotient
- Be self-motivated
- Good willpower
- Be healthy and strong
- Be well-dressed or well-groomed
To apply for this job email your details to firstname.lastname@example.org